Tuesday, October 18, 2011

my roaming profile problem


let's discuss my roaming profile. What is a roaming profile you ask? Well it has to do with my work computer. I'll use my own special, non technical language to explain, because hey, I'm a girl and math is hard.

I'm a Nurse Practitioner-Mental Health Outpatient Care. I work at two different clinics throughout the week. Thus, I need to log onto two different computers. Once I log in, I get access to my clinic's computer charting system and a company outlook email. The health clinic I work for is a nation wide organization. When I log in, I log into my 'roaming profile'.

My profile is based out of a facility two hours away. I'm assuming there is a special computer there that keeps it warm at night when I'm gone. So when I log in, I log into a roaming profile. (Because it roams from the facility two hours away and meets me at the clinic I'm at.) All bright eyed and bushy tailed at 8 am.


MY STUPID ROAMING PROFILE DOESN'T FRIGGIN WORK HALF THE GD TIME. I get all these error messages. Plus, iffn I do log in, sometimes stuff gets put on my profile WHICH MAKES IT GROW SO LARGE THAT IT SHUTS ME DOWN. Sometimes, out of nowhere, I'll get a message that says, "your roaming profile has exceeded the limit" Then my computer will crash. And I didn't do anything!! I didn't download anything. I have basically stopped blogging at work. Because ya know, my job has gotten so busy I can't blog at work.

which is sad.

BUT. then there's this problem.

The IT guys, that fix this kind of thing, I can't get at them. They're at the facility two hours away. We can't contact them directly. We can't call them, we have to call a national hotline and maybe two weeks later we'll here something back. AND they can't access my profile remotely. So I'm kind of f*cked.

Yes, I realize I can swear-- but I don't think it's appropriate.

I'm f*cked because iffn I can't get at the computer charting system I CAN'T GET AT MY PATIENT'S CHARTS. So they come to me and I have no idea what I am prescribing for them. I have no idea what we did last time and I feel like an idiot. I need the chart BECAUSE I HAVE ABOUT 300 PATIENTS NOW. I can't keep everybody straight.


then, sometimes, I'm able to get into the charts but not my work email. Part of the problem is that there are 45 Holly Hall(s) that work at my organization. I'm not kidding either. So when they reset stuff, they sometimes reset stuff for Holly Hall of Texas. Which is fine, but I'm not a janitor at the Wichita Falls location.

So no work email. Which is ok really. There are too many ways to get ahold of me. Email is a big time suck of suckage. And if one more person forwards me an email that those stupid fluffy bunnys and GIF smiley faces and has those stupid paragraphs at the end--where it says send it to five more women or your arm will fall off . . . so help me . . . So, yeah, I don't miss it.



1 Left a message at the beep:

Green Girl in Wisconsin said...

And to think, technology is supposed to make work and life EASIER. GAH!

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